Legal

Privacy Policy

What personal data this website handles, why, who else sees it, and how to ask us about yours. This page is a draft until our company details are added.

Draft: to be completed with the company details and reviewed before publishing.

Who is responsible

The controller of your personal data is [legal name, IDNO and registered address to be added], a company registered in the Republic of Moldova, trading as Vyorde. For anything on this page, write to [email protected].

What we collect

If you email us, we receive your email address, your name if you give it, and whatever you write.

If you use the booking form, we receive what you type into it: your name, email address, company (optional), your message, the service or topic you chose, the date and time you picked and your time zone.

We don't ask for sensitive information, and we would rather you didn't send any. The site has no accounts, no comments and no newsletter.

What the site records by itself

Our hosting provider keeps standard server logs, which include IP addresses, so that it can deliver the site and keep it secure.

If we switch on visit statistics, it will be Cloudflare Web Analytics, which does not use cookies and does not follow you across other websites. It shows totals such as which pages were opened and which country a visit came from. We do not build profiles of visitors.

Why we use it, and on what basis

To reply to you and to prepare a quote: steps taken at your request before entering into a contract.

To arrange and hold a call you booked: the same basis.

To keep the site working and secure, and to understand in aggregate how it is used: our legitimate interest in running a website that works.

To keep business records such as contracts and invoices once you become a client: a legal obligation.

We don't sell personal data, we don't use it for advertising, and we don't make automated decisions about you.

Who else handles it

We use a small number of service providers, who process data on our behalf:

Netlify hosts the website and receives booking form submissions.

Cloudflare runs our DNS, and its cookieless analytics if we switch that on.

Cal.com will handle the calendar for bookings once we switch it on. Until then, bookings go through our own form.

Our email provider [name to be added] stores the messages you send us.

Each has its own privacy policy. We share personal data with no one else unless the law requires it.

Transfers outside your country

Some of these providers are based in the United States or run servers in several countries, so your data may be processed outside Moldova and outside the European Economic Area. Where the law requires safeguards for such transfers, we rely on those the provider offers, such as standard contractual clauses. [Transfer mechanisms per provider to be confirmed.]

How long we keep it

Enquiries that don't turn into a project are deleted after [period to be confirmed].

If you become a client, we keep correspondence for the length of the project and afterwards for as long as accounting and tax law requires us to keep business records.

Server logs and analytics are kept by the providers for the periods set out in their own policies.

Your rights

You can ask us for a copy of your data, ask us to correct or delete it, ask us to restrict how we use it, object to our use of it, and ask for it in a portable format. Where we rely on your consent, you can withdraw it at any time.

Write to [email protected]. We answer within one month.

If you think we have handled your data wrongly, you can complain to the National Center for Personal Data Protection of the Republic of Moldova, or to the data protection authority in the country where you live.

Which law applies

We follow the personal data protection law of the Republic of Moldova. Where the EU or UK General Data Protection Regulation applies to you, we apply its rules as well.

Changes

If we change how we handle personal data, we update this page first and change the date below.

Last updated: 11 November 2026 (draft).